Sooo like a true history peep, I take notes on random bits of historical history. This week, carriages! :D (forgive me if I made a mistake!)
CALASH (also name for folding top on BAROUCHE, CHAISE and VICTORIA)
CHAISE (CHAY, SHAY)
CURRICLE (TYPE OF CHAISE)
No roof for driver = COUPE DE-VILLE
Coupé de-ville with folding top = LANDAU
Coupé de-ville with folding top over passenger =LANDAULET
HANSOM (BASED ON CABRIOLET, A TYPE OF “FLY”)
- "Fly" = A cab (short for cabriolet) for hire, hansom replaced hackney
- A hackney of a more expensive or high class was called a REMISE
VICTORIA (PHAETON BUT CLASSIER)
The cost of vet care is something that I hear about every day. Every. Single. Day.
I hear about it every single day because there is at least one client every day who complains about our charges. If not two. Or five. And those complaints are always paired with these accusatory tones and nasty stares that clearly imply that, if we really loved animals, we wouldn’t charge such “exorbitant” prices for our services.
Well, let me tell y’all a story.
The clinic I work at is a clinic undergoing a transition. A short time ago, the owner of the clinic had to sell it, and an even shorter time ago, she stopped working there. That’s when I got hired.
Now, clients loved this vet. They sang her praises from here to heaven. Nowadays, a good number of our angry, complaining clients are those who loved her so. She never charged such high prices, they say. She’d let us pay later. She would do this without charge. She wouldn’t make me get these tests done before refilling meds.
And whenever people say this, I just have to smile and give them apologies and try to explain to them the value of good medicine, and so on and so forth. I can’t, however, actually tell them the truth.
I can’t tell them that the reason their favorite vet is gone is because all of those discounts, those low prices, those bills never collected, finally added up and cost her the practice. That’s right: she couldn’t pay the practice bills anymore. She couldn’t pay her employees. She couldn’t keep doing it.
And so she sold the practice. To my new boss. And “retired.” That’s what we tell her old clients. “Retired.” Not “burned herself out while going into debt catering to people.” Which is what actually happened.
It’s a sad story. According to my new coworkers, she was a great vet. An incredibly sweet woman. Just wonderful…but a terrible business manager. Terrible time manager. Constantly giving things away for free. Unable to pay her employees fairly or provide them with raises that should have happened at timely points in their careers.
I wish I could tell all of those angry clients that. Yes, your favorite vet catered to you financially. And that is why you don’t have her anymore: because you and your lot literally drove her out of business. All those discounts you thought she was so kind to offer you? Drove her out of business. All those low prices that you thought were so fair? Cost her the practice.
But obviously, saying these sorts of things to clients is completely unprofessional and out of the question. So what do we do? We try to explain the medical value they’re getting for their money while ignoring their nasty looks and accusations of thievery. While charging fair prices to keep ourselves paid for our work and the hospital afloat.
I wish, however, that we could tell them the truth. That what they found so financially fair about their old favorite vet is what took her away from them.
Timing is equally important when training with negative reinforcers. The horse learns to turn left when the left rein is pulled, but only if the pulling stops when it does turn. The cessation is the reinforcer. You get on a horse, kick it in the sides, and it moves forward; you should then stop kicking (unless you want it to move faster). Beginning riders often thump away constantly, as if the kicking were some kind of gasoline necessary to keep the horse moving. The kicking does not stop, so it contains no information for the horse. Thus are developed the iron-sided horses in riding academies that move at a snail’s pace no matter how often they are kicked.
The same applies to people getting nagged and scolded by parents, bosses, or teachers. If the negative reinforcer doesn’t cease the instant the desired result is achieved, it is neither reinforcing nor information. It becomes, both literally and in terms of information theory, “noise.”